Cleverly combining and maintaining
Companies in the industry of measurement and control engineering have different processes. It is not just about providing equipment, but about a total solution. Does the temperature at the intensive care stay within the limits? Does the street lighting turns on at the right moment and does it stay on a little longer when an event is happening in the city? A whole range of skills is needed to combine the equipment in order to satisfy the customer. And keep the customer satisfied, because a working system is often in use for decades. The maintenance often costs more than the initial delivery.
Invantive Vision helps
The software solution Invantive Estate supports companies in the industry of measurement and control with their work. Obviously, the application Invantive Vision offers for example the possibility to register project budgets and a customer-specific price for call out charges. But Invantive Vision offers more:
No job half done: for processes you can setup a workflow. It does not matter if it is about solving a malfunction of an installation or implementing a change such as modifying a curve. For each category you can setup exactly what persons are allowed to do and you can make sure that you always know what activity is allocated to which person and what stage the activity has.
- No need to waste hours: when executing the processes you quickly and easily register which products are consumed or used, and how long it took. This can be done using the Microsoft Outlook calendar, but also via the web.
- What does this mention again? For each article (with or without serial number) you can add characteristics. For example, for a calculating unit you can register how many Mb of memory is installed, for a kettle how many hours it is used and for an installation of a licensed module what is the license code and the password. This data can be shared in a secure way. When completing a workflow, you can check and update the data if necessary. In this way you will know exactly which products are located with your customer!
- Continue to communicate: on the outside of an installation you can not see how well it meets the requirements and desires. But your employees will have an opinion about that. They will collect items such as malfunctions or change requests. Also your client will help you with that. But then. Which functionality is ready, what will be delivered next year? Invantive Vision helps you with meaningful reports, email and integration with social media to continue to communicate about the actual situation and the expectations for the future. Whether it is a 1-on-1 contact or thousands of units installed in the field.
- All data together provides insight you can easily combine data from other systems within Invantive Vision. Whether it's about events originating from SNMP monitoring which start a workflow, or registration of counters, or amounts invoiced per customer up till now. Invantive Vision ensures that you can combine your data easily and that you keep control of the work of your company.