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FAQ

Support and Maintenance

How do I force an upgrade?

On startup, the application checks whether there is a new release available by default once every 7 days. If so, it will offer you the possibility to upgrade. You can however force the check for a new release. To force the check for a new release, please go to the Help menu and then choose "Diagnostics". You will see a tab "Upgrade Software". In that tab choose: "Check for updates". An upgrade can take up to 5 minutes depending on your available bandwidth. Please restart the application once the upgrade says it has finished.

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